Frequently Asked Questions

Email your question(s) to russ@itdesktop.co.nz for adding to FAQ.

• 
  

  1. How do I change the default username and password and activate security at logon?

  Go to Administration Switchboard > Change Password. Enter your current User Name and Password. The default values are admin / password. It is obviously recommended you change these.
  Enter the new User name / Password. Confirm by re-entering the new values.
  To turn security on / off go to Administration Switchboard > Customise the Application > Login Security On.
  

• 
  

  2. How do I know if I have the latest upgrade?

  In SAT go to the Upgrades page. The Version and Release date are displayed. Click the hyperlink to open the upgrades webpage. Compare the version dispalyed on the webpage to your computer. If out of date click the products icon to download a newer version.